Truth is a rather elusive and subjective topic.What is true from one’s perspective may not be true from another’s perspective. I do not hold truth as absolute, but I do know when someone is not being straightforward with me. I would rather have people tell me the hard truth than undermine my trust by making indirect or misleading halftruths.
Having an accurate assessment of a person’s knowledge of a situation is a stepping-stone toward building trust. Partnerships work when people have the confidence that what the other is saying is direct, truthful, and above board. While the truth may be subjective, a person’s sincerity in what they believe to be true is not. Jack, for example, runs a very large service company.His building management services are in demand.However, his customers cannot trust him because he avoids direct conversation about issues or problems. In short, he has a problem with candidness. He evades, stumbles, and misrepresents issues, and while he may not out-andout lie, many people doubt his honesty, destroying trust in the relationship.